Rental Management Services

When you become a member of the Sand Dunes Resort Rental Program you will reap the benefits of having an experienced resort team on site promoting your property and catering to your guests. As your professional owner services rental management company, we manage the day-to-day needs of your vacation rental property! With our exceptional staff, there is no delay in providing the timely and exceptional customer service our resort’s guests require. One of the true advantages of being part of the Sand Dunes Rental Program is for your vacationing rental guests. Only our rental program’s vacation guests will have access to all of the awesome amenities Sand Dunes Resorts has to offer. Please visit the Sand Dunes Resort website amenities page for details.

The Management Benefits of the Sand Dunes Rental Program

  • Professional Guest Relations

  • Knowledgeable Rental Representatives

  • Dedicated Resort Management Team

  • On-site Maintenance Staff

  • On-site Housekeeping Management

  • Reservationists & Front Desk Staff

  • Owners Online Portal

  • Corporate Accounting Department

  • Experienced Marketing Department

The Vacation Guests’ Advantages of the Sand Dunes Rental Program

  • Resort Guest Relations Staff available 24/7

  • Access to All Resort Amenities

    • On-site Waterpark
    • Outdoor and Indoor Pools
    • Family FunZone Games & Adventure
    • Neptune Blacklight Mini Golf Course
  • Onsite Housekeepers and Maintenance

  • Full -time Resort Security Staff

Financial Management

Our accounting department understands that the financial health of your condo is a primary concern and we will help you track your rental income and all relevant costs with detailed monthly financial statements. Statements are provided every month and listing all income payments for reservations accrued for your condo unit. In addition, work orders that occur for your condo are documented so you can stay up to date with any repairs or routine maintenance in your condo rental unit. The accounting department will also provide your monthly rental payments via checks or direct deposit along with your monthly statement. With an investment in a rental property, accurate annual tax documents are vital. Our experienced accounting team understands the importance and will ensure that all your 1099 tax forms are completed with accuracy and in a timely fashion.

Housekeeping & Maintenance

We selectively hire, train and retain our onsite housekeeping and maintenance staff with the goal to provide our homeowners and guests with the highest level of cleanliness in order to offer the best maintained rentable condo units. Our goal is for each of our homeowners to be worry free about every detail of maintenance and cleanliness. We take pride in your condo unit, just as you do, and we will do everything possible to make sure all your concerns are addressed promptly. We provide all linens, departure maid service and departure inspection. Our computerized resort management system tracks all details of any service performed in your condo. See our lease agreement for details related to the management of these projects.

Strategic Marketing

We haven taken great measures to be a step ahead and beyond our competitors by making sure that we are visible across the internet. We maximize the potential of your condo by evaluating guest vacation preferences, market trends, individual property performance and other important factors. We constantly monitor the local rental market to establish optimum rental rates throughout the Myrtle Beach vacation seasons.

Our Marketing Strategies Include

  • Extensive and Responsive Resort Websites

  • Resort Listings on all Major Online Travel Agent Sites

  • SEO & SEM Services

  • Social Media Platforms

  • Targeted Email Marketing

  • Pay Per Click Advertising

  • Involvement in Local Events

  • Partnership with Area Golf Travel Companies

Guest Relations & Reservations

We provide a centralized reservation department with a state-of -the- art computerized resort reservation system along with a robust online booking engine via the resort website. We also receive reservations through the industry’s leading online travel sites including Expedia, Booking.com, Hotels.com etc. Our experienced reservation staff is knowledgeable of the resort and the needs of our vacation guests. Our resort front desk is staffed every hour of each day servicing our resort arrival and departure guests with the convenience of a systematic check-in process. We pride ourselves in our customer service to make sure every guest receives the special attention they deserve for a fantastic vacation experience.

Owner Portal Website

The Sand Dunes Resort dedicated Rental Management Services Owners Portal Website is readily available to respond to our owners’ requests and concerns. Here you can contact our dedicated rental management services department, view the latest design ideas and stay up to date with our owners’ community events. One of our objectives is to assist our owners by coordinating engineering, housekeeping and reservations requests made by owners along with any other special needs and/or requests made by owners on our on-site rental program.  Upgrades and replacements are critical to the on-going success of your rentals. We will also help keep you one step ahead with the latest interior designs and upgrade options. Our owners’ portal site provides these conveniences along with helping you to understand the many services, programs and condo unit materials available to help maintain and improve your condo rental.

Access to the Owners Portal Website

Rental Representative

A dedicated Rental Management Representative is appointed to all owners of the rental program. This individual can answer any questions, coordinate unit upgrades or help the owner with any issues that may arise. Building a lasting relationship with the owners is important to us and we consider these partnerships to be the base of our business. Your concerns will be met with respect and your questions will be answered promptly, professionally and honestly. With our competitive commission program, you will receive your monies worth choosing the convenient and exceptional service that the Sand Dunes Resort Rental Management Program has to offer. You can relax knowing we take pride in bringing confidence and security to your condo rental unit.

If you are interested in taking part in our rental program, please contact the Rental Management Service Representative at 843-692-5174 for further information.